The bags we make are meant to last for years on end. We recommend keeping your bags for as long as you possibly can. They just look and feel so good when they've been used for years.
Regarding our new bags, since we have added some new upgrades (such as a laptop sleeve, bridle leather and place to write your name and number), we understand that some folks who have purchased Bradley Mountain bags in the past 6 years might want to upgrade, or maybe they just want something fresh! We are offering a limited time for trade-in opportunity. Here’s the details!:
Step One. Send your old Bradley Mountain bag to the return address, be sure to include your name, email, order number (if you bought your bag through our website), and return address. Please note that if we do not have sufficient information from you when we receive your old bag, we will be unable to issue you the discount below.
Step Two: We will email you a 50% off code for the same model (no restriction on colors!).
Step Three: Order your new bag!
705 16th St. Suite 200
San Diego, CA 92101
Bradley Mountain is not responsible for any packages lost in transit to our facility. We will only be able to process your request once we receive the bag in hand, so we recommend getting tracking on your Trade-In package.
Bradley Mountain bags only. Yes we DO accept bags that you've purchased from stores other than our website!
Model for model trade: If you send in a used Wilder, you will get a 1-time-use 50% off code that only works for our Wilder Backpacks. If you have a Day Pack, you will receive a 50% off code that only works on our Day Pack model, Etc.
Once your bag is returned and the discount code is issued, the used bag is property of Bradley Mountain and we reserve the right to use it as we see fit.
You understand and expressly agree, by sending your old bag to the address below, that we are not liable for any damages if we are unable to deliver your discount code due to shipping issues and/or your failure to provide the information requested by us to process your trade-in.
For any further questions, email firstname.lastname@example.org